Vouch is accessible by all members of the public. Testimonials (also known as References) on our site and Vouch Scores are immediately viewable and searchable by anyone around the world. We give you non-public ways to communicate on Vouch too, through email and Direct Messages. You may only operate one account on Vouch and it must be in your own individual name, not a company name or a pseudonym.
When you use Vouch, even if you are just looking at Testimonials or Vouch Scores, we receive some personal information from you, like your email address, the type of device you are using and your IP address. You can choose to share additional information with us like your interests and other content that would be displayed in your public profile. We use this information for things like keeping your account secure and showing you ads.
We give you control through your settings to limit the data we collect from you and how we use it, and to control things like account security and marketing preferences.
In addition to information you share with us, we use your Testimonials and other signals to show you more relevant content, such as other people for whom you can write Testimonials. We give you transparency into that information, and you can modify or correct it at any time.
If you have questions about this policy, how we collect or process your personal data, or anything else related to our privacy practices, we want to hear from you. You may contact us at any time.
We require certain information to provide our services to you. For example, you must have an account in order to upload or share content on Vouch. When you choose to share the information below with us, we collect and use it to operate our services.
You must create an account to use our service features, such as searching and viewing public Vouch profiles, writing Testimonials or giving Vouches to people you know. If you do choose to create an account, you must provide us with some personal data so that we can provide our services to you. On Vouch, this includes a display name (for example, “Jane Murphy”), a password, and an email address or phone number. Your display name is always public, and you must use your real name. Fake accounts will be removed without notice. Every individual may only create one account on Vouch.
Most activity on Vouch is public, including your profile information and the Testimonials you write. However, your email address, telephone number or date of birth will never be made public. Vouches that you give and receive will be public, including how many of these you give and receive. Your Vouch Score is also public. If you view another member’s profile or read their Testimonials this will not be made public, either to the individual whose account you viewed or the wider member database. You are responsible for the Testimonials you write and other information you provide through our services, and you should think carefully about what you make public, especially if it is sensitive information. If you update your public information on Vouch, such as by deleting a Testimonial or deactivating your account, we will reflect your updated content on our website iVouchForYou.com.
By publicly posting content when you write a Testimonial, you are directing us to disclose that information as broadly as possible, including through our APIs, and directing those accessing the information through our APIs to do the same. To facilitate the fast global dissemination of Testimonials to people around the world, we use technology like application programming interfaces (APIs) and embeds to make that information available to websites, apps, and others for their use - for example, displaying Testimonials on a news website or analysing what people say on Vouch.
We use your contact information, such as your email address or phone number, to authenticate your account and keep it - and our services - secure, and to help prevent spam, fraud, and abuse. We also use contact information to enable certain account features (for example, for login verification or Vouch via SMS), and to send you information about our services, and to personalise our services, including ads. If you provide us with your phone number, you agree to receive text messages from Vouch to that number as your country’s laws allow. Vouch also uses your contact information to market to you as your country’s laws allow. You can use your settings for email and mobile notifications to control notifications you receive from Vouch. You can also unsubscribe from a notification any time you wish.
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
You may provide us with payment information, including your credit or debit card number, card expiration date, CVV code, and billing address, in order to purchase our Premium service.
Other than your Name and Location, the only information about you that will appear on your Profile Page is that which you voluntarily enter in the fields in the private area of your account. For example, you may choose to enter an answer to the question ‘Favourite Holiday Destination’, in which case both the Question and your answer will appear on your Profile Page. However, if you choose to enter no content in that field, then the Question won’t even appear on your Profile Page. Only if you enter some content will anything appear.
We receive certain information when you use our services or other websites or mobile applications that include our content, and from third parties including advertisers. Like the information you share with us, we use the data below to operate our services.
We require information about your signup and current location, which we get from signals such as your IP address or device settings, to securely and reliably set up and maintain your account and to provide our services to you. Subject to your settings, we may collect, use, and store additional information about your location - such as your current precise position or places where you’ve previously used Vouch - to operate or personalise our services. It is important you enter your correct location when you register an account with Vouch as it is one of the ways in which your friends and contacts will be able to search for you and make sure they are giving a Vouch to the right person. Entering an incorrect location may result in people who know you reporting your account as fake.
In order to operate our services, we keep track of how you interact with links across our services. This includes links in emails we send you. If you click on an external link or ad on our services, that advertiser or website operator might figure out that you came from Vouch, along with other information associated with the ad you clicked such as characteristics of the audience it was intended to reach. They may also collect other personal data from you, such as cookie identifiers or your IP address.
A cookie is a small piece of data that is stored on your computer or mobile device. Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies are not required for many parts of our services such as searching and looking at public profiles. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our services may not function properly if you disable cookies. When your browser or device allows it, we use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage patterns, and to personalise and otherwise operate our services such as by providing account security, personalising the content we show you including ads, and remembering your language preferences. We do not support the Do Not Track browser option.
We receive information when you view content on or otherwise interact with our services, which we refer to as “Log Data,” even if you have not created an account. For example, when you visit our websites, sign into our services, interact with our email notifications, use your account to authenticate to a third-party service, or visit a third-party service that includes Vouch content, we may receive information about you. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms (including those not submitted as queries), and cookie information. We also receive Log Data when you click on, view, or interact with links on our services, including when you install another application through Vouch. We use Log Data to operate our services and ensure their secure, reliable, and robust performance. For example, we use Log Data to protect the security of accounts and to determine what content is popular on our services. We also use this data to improve the content we show you, including ads and to improve the effectiveness of our own marketing.
We use information you provide to us and data we receive, including Log Data and data from third parties, to make inferences like what topics you may be interested in, how old you are, and what languages you speak. This helps us better promote and design our services for you and personalise the content we show you, including ads.
Advertising revenue allows us to support and improve our services. We use the information described in this Privacy Policy to help make our advertising more relevant to you, to measure its effectiveness, and to help recognise your devices to serve you ads on and off of Vouch. Our ad partners and affiliates share information with us such as browser cookie IDs, mobile device IDs, hashed email addresses, demographic or interest data, and content viewed or actions taken on a website or app. Some of our ad partners, particularly our advertisers, also enable us to collect similar information directly from their website or app by integrating our advertising technology. Information shared by ad partners and affiliates or collected by Vouch from the websites and apps of ad partners and affiliates may be combined with the other information you share with Vouch and that Vouch receives about you described elsewhere in our Privacy Policy.
Vouch adheres to the Digital Advertising Alliance Self-Regulatory Principles for Online Behavioural Advertising (also referred to as “interest-based advertising”) and respects the DAA’s consumer choice tool for you to opt out of interest-based advertising at https://optout.aboutads.info. In addition, our ads policies prohibit advertisers from targeting ads based on categories that we consider sensitive or are prohibited by law, such as race, religion, politics, sex life, or health.
As noted above, Vouch is designed to broadly and instantly disseminate information you share publicly through our services. In the limited circumstances where we disclose your private personal data, we do so subject to your control, because it’s important for operating our services, or because it’s required by law.
In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity.
We share or disclose non-personal data, such as aggregated information like the total number of times people engaged with a Testimonial, demographics, the number of people who clicked on a particular link or the average number of Vouches in a particular territory or reports to advertisers about how many people saw or clicked on their ads.
You control the personal data you share with us. You can access or rectify this data at any time. You can also deactivate your account. Please note, to help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information.
If you have registered an account on Vouch, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account.
When deactivated, your Vouch account, including your display name, username, and public profile, will no longer be viewable on iVouchForYou.com. Keep in mind that search engines and other third parties may still retain copies of your public information, like your profile information and public Testimonials, even after you have deleted the information from our services or deactivated your account.
Our services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).
To bring you our services, we operate globally. Where the laws of your country allow you to do so, you authorise us to transfer, store, and use your data in the United States, Ireland, and any other country where we operate. In some of the countries to which we transfer personal data, the privacy and data protection laws and rules regarding when government authorities may access data may vary from those of your country. When we transfer personal data outside of the European Union, EFTA States, or the United Kingdom, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws, contractual obligations placed on the recipient of the data, or EU-US and Swiss-US Privacy Shield principles. Vouch complies with the EU-US and Swiss-US Privacy Shield principles (the “Principles”) regarding the collection, use, sharing, and retention of personal data from the European Union, EFTA States, and the United Kingdom. Privacy Shield participants are subject to the investigatory and enforcement powers of the US Federal Trade Commission and other authorised statutory bodies. Under certain circumstances, participants may be liable for the transfer of personal data from the EU, EFTA States, or the United Kingdom to third parties outside the EU, EFTA States, and the United Kingdom. Learn more about the EU-US Privacy Shield and Swiss-US Privacy Shield here.
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be at https://ivouchforyou.com/. If we make a change to this policy that, in our sole discretion, is material, we will notify you within iVouchForYou.com or by sending an email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
